Careers

Careers with Net Fusion

Join Net Fusion and grow your skills as part of a leading edge team.

Important: All resumes must be submitted to careers@netfusionservices.com.

VMware Engineer

A VMware Engineer designs and builds solutions using virtualization technology. He/she must have a thorough understanding of the VMware product line and the technologies which support a virtual environment, such as storage, backups, networking, and basic hardware configuration.

Required Skills/Certification

Strong writing and customer-facing skills.
VCP 4 certification.
Experience in building high availability clusters.
Experience in performing physical to virtual migration in a production environment.
Experience in implementing backup solutions for virtual environments.
Experience in configuring and maintaining iSCSI and Fibre Channel SANs and NAS Devices.
Strong understanding of Microsoft Windows Server 2003/2008.
Mid-level (or greater) understanding of Networking principles.
Experience and/or certification on EMC, HP, Sun, Dell storage products.

Preferred Skills

Basic Citrix and/or Hyper-V knowledge.
General knowledge of Microsoft server products such as Exchange, Active Directory, SharePoint.

Senior Software Engineer

A Senior Software Engineer designs and builds business applications to meet customer needs. He/she must be well-versed in object-oriented programming and understand the software development lifecycle.

Specific requirements include:

Comprehensive knowledge of C# and ASP.Net. Familiarity with most current version of .Net preferred.
Experience in consuming and designing SQL Server data stores.
Strong with presentation technologies such as HTML, CSS, Javascript, and WPF.
Understanding of SOA design and concepts, e.g. WCF and web services.
Demonstrable experience leading the development of production applications.
Must be extremely customer facing and client-centric.

Preferred Skills

Mobile Development.
Silverlight.
Visual Studio 2010.
SharePoint 2007 or SharePoint 2010 a big plus.

Helpdesk Level 1

The Help Desk Technician (Level 1) is be responsible for providing remote and in-house support to clients for a variety of technology related issues. The Help Desk Technician works directly with clients and will also assist upper-level engineers and consultants to ensure that our clients’ needs are consistently being met. Due to daily interaction with our clients, it is essential for the Help Desk Technician to deliver excellent technical support and customer-care services during each and every interaction.

Technical Skills:

Minimum of 2 years of relevant hands-on experience. A+, Network+ and/or Microsoft certifications are desired.
Have an intermediate knowledge of Microsoft technologies including Office Suite, MS Office 2003/2007, and MS Outlook. OS/Applications MS Windows XP Professional, Vista, Desktop. MS Exchange, Active Directory, Windows Server, and MS Exchange 2003-2007 and MS Terminal Services.
Desktop support; Build, configuration and troubleshooting of Desktops (HP, DELL, IBM).
Basic knowledge of routers, hubs, switches, and cabling.
Must have an intermediate knowledge in the fundamentals of networking technologies and theories. (installation, configuration and troubleshooting).
Knowledge of HP, DELL, IBM Server hardware and configuration.
Knowledge and experience with Sonic WALL, Cisco, VERITAS, Symantec, a plus.
Basic knowledge of Citrix.
Anti-virus (EPO, SAV, Trend).

Essential duties and responsibilites include the following. Other duties may be assigned.

Respond to all customer inquiries in a courteous and professional manner.
Answer the most commonly asked questions for defined issues and problems.
Act as first line analyst for service request tickets following established protocols.
Create, document, and escalate issues and problems in accordance with ticketing standards and SLAs.
Monitor ticket queues and provide service or escalation as necessary.
Provide basic level desktop/technical support (including administering and maintaining end user accounts, password resets/unlocks, and email setup and support).
Assist with the installation of application and printer software.
Learn basic support of software and hardware deployed in the organization.
Adhere to departmental policies for reporting and managing requests and change control.
Excellent customer service, interpersonal skills and telephone etiquette.
Ability to learn and follow service standards and guidelines.
Strong oral and written communication skills (technical and non-technical).
Experience working in a team-oriented, collaborative environment.
Ability to understand of the organization’s goals and objectives.
Ability to multi-task.
Ability to lift computer equipment.
Commitment to continuous personal and professional growth.